Privacy Policy

Privacy Policy

Your privacy is important to us. In this policy, we explain how we collect, use, store, and protect your personal data when you visit our website or shop with us.

What information do we collect?

  • Personal data: name, address, email address, phone number, payment information, and delivery address in connection with purchases or when you contact us.

  • Automatic information: IP address, browser type, geographical location, and information about how you use our website (e.g., which pages you visit).

  • Communication: if you subscribe to our newsletter, we save your email address and any preferences.

How do we use the information?

  • To process orders, deliver goods, and handle payments.

  • To provide customer support and answer questions.

  • To send relevant information, offers, and promotions (only if you have approved this).

  • To improve our website, services, and customer experience.

Sharing of information

We only share your data with third parties when it is necessary to deliver our services, for example, with:

  • Payment providers (to handle payments)

  • Delivery partners (to ship goods to you)

  • IT and support services that help us operate the website

We never sell your personal data to third parties.

Cookies

We use cookies to improve your user experience, analyze traffic, and display relevant offers. You can change your cookie settings in your browser.

Your rights

Under GDPR, you have the right to:

  • Access the personal data we store about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw your consent to marketing at any time

If you wish to exercise your rights, please contact us by email.

Security

We take both technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Contact

If you have questions about our privacy policy or how we handle your personal data, please contact us at:
 📧 zelnokundtjanst@outlook.com